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Practical Insights for Busy Caregivers
Program: Home At Last
Organizations: CANES Community Care
Phone Numbers: 416-743-3892
Fax: 416-743-7654
Email: information@canes.on.ca
Website: www.canes.on.ca/services/home-last
Address: 10 Carlson Court, Suite 200
Etobicoke, ON
M9W 6L2
Intersection: Hwy 27 and Dixon Rd
Location: Toronto (West Humber—Clairville)
Accessibility: Wheelchair Accessible      Wheelchair Accessible
Hours: Administration: Daily 8am-12midnight
Executives: Jyoti Brar - Senior Director, Client Services and Capacity Building
416-743-3892 ext 224 * jyoti.brar@canes.on.ca
Contacts: Qahir Datoo - Manager, Transportation
416-743-3892 ext 280 * qahir.datoo@canes.on.ca
Suzana Djordjevic - Manager, Scheduling and Client Services
416-743-3892 ext 220 * suzana.djordjevic@canes.on.ca
Service Description: Assists seniors to settle at home when discharged from William Osler Health System - Etobicoke and Brampton sites, and Headwaters Health Care Centre

How this service works:
  • trained Personal Support Workers (PSW's) meet the patient in their hospital room at planned discharge time, or if the patient is in the emergency department, they are met there
  • once discharged from the hospital, a Home at Last PSW will accompany the patient to a waiting vehicle
  • the senior is accompanied to their local community pharmacy, while assisting with any needed supplies before the trip home
  • on arrival, the PSW will assist the client to settle in their home safely
  • PSW can also stay with the client until family arrives or until the client feels able to manage on their own
Fees: None
Application: Patient or family members may speak with the hospital discharge planner to request the service
Patients at the hospitals, or their family members, may call CANES directly to request the Home at Last service
Eligibility - Population(s) Served: Seniors aged 55 years or older, who need assistance home from either William Osler (Etobicoke General or Brampton Civic) or Headwaters Hospital
Languages: English ; Many other languages
Area(s) Served: Brampton, Caledon, Mississauga (Malton), Toronto (Etobicoke), Vaughan (Woodbridge), and Dufferin County

Videos:

Home at Last Program


This information was last completely updated on: 9-11-2024


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