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Practical Insights for Busy Caregivers
Program: In-Home Services
Organizations: Ontario Health atHome - Peterborough
Phone Numbers: 705-743-2212
Toll-Free: 1-800-263-3877
Teletype: 711
Fax: 1-855-352-2555
Email: MoreInfo@ontariohealthathome.ca
Website: ontariohealthathome.ca
Address: 700 Clonsilla Ave, Suite 202
Peterborough, ON
K9J 5Y3
Intersection: Clonsilla Ave and Lansdowne St
Location: Peterborough
Accessibility: Wheelchair Accessible      Wheelchair Accessible
Hours: Daily Mon-Fri 8:30am-8:30pm
Service Description: Care Coordinators are responsible for assessing eligibility, determining service needs, developing service plans, authorizing provision of services, coordinating the delivery of multiple services and monitoring ongoing service needs for in-home and school support services. They also assist the client in planning for discharge when services are no longer required. Care Coordinators are also responsible for assisting ineligible clients to explore other options or services and making appropriate referrals to other services. The services provided through Ontario Health atHome East may include:
  • personal support
  • nursing
  • physiotherapy
  • occupational therapy
  • speech-language therapy
  • social work
  • dietetic services
  • mental health services
  • case management/coordination
  • medical supplies and dressings
  • hospital sickroom equipment
  • laboratory and diagnostic services
  • determination for drug coverage under the Ontario Drug Benefit (ODB) Plan
  • Determines eligibility for Adult Day Programs
Fees: Covered by OHIP
Application: Call Central Intake to initiate referral.
Waiting Period - No waiting period to make a new referral. Waiting periods for direct service vary depending on type of service required and priority need.
Eligibility - Population(s) Served: Visiting services are available to residents of Ontario of any age who have a valid Ontario Health Insurance Plan (OHIP) card. Further eligibility criteria will be assessed by the case manager during the intake process based on the full eligibility criteria
Languages: English ; French
Area(s) Served: Peterborough

This information was last completely updated on: 5-28-2025


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