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Practical Insights for Busy Caregivers
Program: Hospital Elder Life Program (HELP)
Organizations: Halton Healthcare
Milton District Hospital
Phone Numbers: 905-845-2571 ext 5914
Toll-Free: To avoid long distance charges to a Halton Healthcare hospital, just dial local hospital number and request to be transferred
Teletype: 905-878-7202
Crisis: Call 911 in emergencies
Email: healthinfocentre@haltonhealthcare.com
Website: www.haltonhealthcare.on.ca/services_/28763/s29695-...
Address: 725 Bronte St S
Milton, ON
L9T 9K1
Intersection: Bronte St S and Derry Rd
Location: Milton
Accessibility: Wheelchair Accessible      Wheelchair Accessible
Accessibility Notes: Paid parking
Contacts: Kelly Strong - Elder Life Specialist, HELP (Program Coordinator)
kstrong@haltonhealthcare.on.ca
Service Description: HELP is designed to prevent delirium by keeping hospitalized seniors oriented to their surroundings, meeting their needs for nutrition, fluids, and sleep, and keeping them mobile within the limitations of their physical condition * hospitalized older patients may experience a decline in their physical and mental abilities, which makes it difficult for them to fully recover from their illness and return to their previous ability to function * currently available on all acute care medical and surgical units

Elder Life Specialists design a patient-specific program that is carried out up to 3 times  day by trained volunteers * elements of the program may include: 
  • daily visits to promote orientation and socialization
  • therapeutic activities to keep patients mentally stimulated during their hospital stay
  • early mobilization to provide daily walking assistance and exercises
  • companionship and help with mealtime set up as needed
  • the use of a natural approach to sleep enhancement
  • reminder to use hearing and vision aids if necessary

Services provided are to:
  • maintain the cognitive and physical functioning of patients throughout hospitalization
  • allow patients to be discharged from the hospital as independently as possible
  • assist with transition from the hospital to community
  • prevent unplanned re-admissions
Fees: None
Eligibility - Population(s) Served: Older adults admitted to medical and surgical units at MDH
Languages: English
Area(s) Served: Milton and area

About Us

Program with innovative approach to care for the hospitalized older adults with the goal of prevening delirium and functional decline. Created by geriatrician Dr. Sharon Inouye from Yale University


This information was last completely updated on: 5-19-2026


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