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Practical Insights for Busy Caregivers

Program:	Kenora - Head Office - SmartStart Hub
Organizations:	FIREFLY
Phone Numbers:	1-800-465-7203
Fax:	807-467-5553
Email:	info@fireflynw.ca
Website:	www.fireflynw.ca/services/smartstart-hub/
Address:	820 Lakeview Dr Unit A Kenora, ON P9N 3P7
Location:	Located at Lakeview Dr across the street from Dairy Queen Closest intersection is at Lakeview Dr and Belle Ave
Accessibility:	Wheelchair Accessible
Hours:	Mon-Fri 8:30 am-4:30 pm
Service Description:	Serves as a central point of access to child and youth development services for parents and caregivers who have concerns about their child's or youth's development, are unsure of their development support needs, what services to seek and/or how to access them Provides support and connects families to services including speech-language pathology, occupational therapy and physiotherapy as well as mental health services, speciality clinics, and family-based support
Fees:	None
Application:	Call centralized intake, email intake@fireflynw.ca or visit the Get Services Now page here
Eligibility - Population(s) Served:	Families and Caregivers concerned about their child's or youth's development from birth until the ages of 19, or up to the age of 21 if they are in school and living in Ontario No diagnosis or referral required
Languages:	English ; French
This information was last completely updated on: 3-3-2026
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© 2026, 211 Ontario North – Lakehead Social Planning Council