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Practical Insights for Busy Caregivers
Program: Remote Care Management Program
Organizations: Niagara Health
Phone Numbers: 647-660-8233
Crisis: Call 911 in emergencies
Email: rcmteam@torontograce.org
Address: 1200 Fourth Ave
St Catharines, ON
L2S 0A9
Intersection: First St Louth and Fourth Ave
Location: Niagara Region
Accessibility: Wheelchair Accessible      Wheelchair Accessible
Service Description: The goal of the RCM is to ensure vulnerable populations receive appropriate clinical support and monitoring in the community, including escalation to medical practitioners or acute care, where necessary * helps to reduce unplanned visits to the Emergency Department and/or unplanned re-admissions and develop sustainable self-management techniques for the identified patient populations supported through education and resources * allows patients with COVID, Chronic Obstructive Pulmonary Disease (COPD), Congestive Heart Failure (CHF), asthma, interstitial lung disease (ILD), pneumonia, and other respiratory illnesses, to manage their symptoms at home with technology and nursing support provided to them

The program is a partnership between Halton Healthcare (HH), Connected Care Halton Ontario Health Team (CCHOHT) and Ontario Health atHome * Aetonix provides the remote care management technology platform * paramedics visit patients at home and provide them with a tablet, vital signs collection kit and assist with set-up and a Ontario Health atHome nurse will follow-up once referral is received
Fees: Most services covered by OHIP
Eligibility - Population(s) Served: Patients who live in Niagara or have a primary care physician in Halton
Languages: English ; French
Area(s) Served: Niagara Region

This information was last completely updated on: 4-14-2025


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