| Program: | Utility Bill Help | ||
| Organizations: |
Waterloo Region Community Services |
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| Phone Numbers: | 519-575-4400 | ||
| Teletype: | 519-575-4608 | ||
| Website: | www.regionofwaterloo.ca/en/living-here/utility-bil... | ||
| Address: |
150 Frederick St Kitchener, ON N2G 4J3 |
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| Intersection: | Frederick St and Weber St E | ||
| Location: | Kitchener (City Commercial Core) | ||
| Accessibility: |
Wheelchair Accessible
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| Service Description: |
Financial assistance to help people on social assistance and in low-income households pay their utilities bills Ontario Electricity Support Program - Ongoing reduction on electricity bill Low Income Energy Assistance Program (Gas/Heat) - One-time grant for Union Gas or Enbridge Gas customers who have received a disconnection notice Waterloo Region Energy Assistance Program (WREAP) and the Low Income Energy Assistance Program (Electricity) - One-time grant for electric utility customers who are behind on their bills |
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| Application: |
Ontario Electricity Support Program: call 519-883-2100 * Ontario Works and Ontario Disability Support Program recipients must contact their case worker to apply Low Income Energy Assistance Program (Gas/Heat): Call 1-855-487-5327 to apply * Kitchener Utilities customers must call 519-883-2100 for assistance WREAP: call 519-883-2100 (option 1) or visit application office * must speak with utility provider about bill payment plan before applying |
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| Eligibility - Population(s) Served: | People who are receiving social assistance or live in low-income households * must meet income requirements | ||
| Languages: | English | ||
| Area(s) Served: | Waterloo Region | ||
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This information was last completely updated on: 6-12-2025 |
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© 2025, Ontario Health atHome |
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