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Practical Insights for Busy Caregivers

Program:	Indigenous Patient Navigators and Liaisons
Organizations:	Thunder Bay Regional Health Sciences Centre Thunder Bay Regional Health Sciences Centre - Hospital
Phone Numbers:	807-684-7200
Toll-Free:	1-877-696-7223 Ext 4324
Website:	tbrhsc.net/home/indigenous-health-services/indigen...
Address:	980 Oliver Rd Thunder Bay, ON P7B 6V4
Location:	Located at Oliver Rd near Golf Links Rd
Accessibility:	Wheelchair Accessible
Hours:	Cancer Care and Renal Services: Mon-Fri 8:30 am-4:30 pm Emergency Department Care: Mon Fri 8 am-4 pm
Service Description:	Provides a number of services for Indigenous patients, including: Interpretive services in Cree, Ojibway, and Oji-Cree anywhere in the Health Sciences Centre Support before, during, and after clinical appointments Linking patients and families to community resources Tele-visitation services with remote family members Information and education in a culturally-sensitive manner Acting as liaison and advocate between the care team, patients, and families Assistance with discharge planning Cancer Care Indigenous Patient Navigator Provides translation/interpretation, advocacy and support for Indigenous cancer patients Jeannie Simon, Indigenous Patient Navigator, Regional Cancer Care Email: simonj@tbh.net Emergency Department Care Indigenous Patient Navigator Provides translation/interpretation, advocacy and support for Indigenous patients Leona Masakeyash, Indigenous Patient Navigator, Emergency Department Email: masakeyl@tbh.net Renal Services Indigenous Liaison Provides tranlation/interpretation, advocacy and support for Indigenous renal (dialysis, kidney disease) patients Susan Anderson, Indigenous Liaison, Renal Services Pager: 807-624-4437
Fees:	None
Application:	Call for assistance
Eligibility - Population(s) Served:	Patients requiring the services of Indigenous Patient Navigators while receiving care at the hospital
Languages:	English
This information was last completely updated on: 7-24-2025
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