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Practical Insights for Busy Caregivers
Program: Emergency Department
Organizations: Headwaters Health Care Centre
Phone Numbers: 519-941-2702
Crisis: Call 911 in emergencies
Fax: 519-942-0483
Email: info@headwatershealth.ca
Website: www.headwatershealth.ca/areas-of-care/emergency-ca...
Address: 100 Rolling Hills Dr
Orangeville, ON
L9W 4X9
Intersection: Hwy 10 (Hurontario St) and Hwy 9
Location: Orangeville
Accessibility: Wheelchair Accessible      Wheelchair Accessible
Hours: Daily 24 hours
Service Description: Emergency room care * doctors, nurses, and other health professionals assess and treat life-threatening injuries or severe illness

Visit emergency department for life-threatening conditions or injuries such as:

  • chest pain or abdominal pain
  • fevers in infants younger than three months
  • internal bleeding 
  • major trauma
  • mental health concerns
  • numbness or weakness in arms or hands
  • pregnancy-related emergencies
  • seizures or stroke symptoms
  • sexual assault
  • shortness of breath

Bring to Emergency Department:

  • Ontario Health card and another piece of photo ID
  • children need birth certificate and Ontario Health Card
  • current medications (including herbal remedies)

Patients are seen in order of need * emergency care is not provided on a first-come first-serve basis * wait depends on:
  • urgency of care
  • urgency care of others waiting, including those who arrive by ambulance
  • how busy it is upon arrival

After assessment further tests may be necessary (e.g. X-rays or blood tests), or to be seen by a specialist

Wait times not given over the phone

Location: On the main level of HHCC – through the main entrance or the emergency entrance

Emergency Department Wait Times: https://www.headwatershealth.ca/Areas-of-Care/Emergency-Department/Emergency-Wait-Times/

Services and Programs:
Fees: Most services covered by OHIP
Application: No referral required * patients need their Ontario health card and a second piece of photo ID * children need their birth certificate and their Ontario health card
Eligibility - Population(s) Served: People who need medical care for serious illnesses and injuries, emotional distress, or sexual assault * older adults may be eligible for follow-up support
Languages: English
Area(s) Served: Caledon and Dufferin County

This information was last completely updated on: 5-6-2025


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