Program: | Long-Term Care Family Support and Action Line | ||
Organizations: |
Ontario. Ministry of Long-Term Care |
||
Toll-Free: | 1-866-434-0144 | ||
Email: | mltc.correspondence@ontario.ca | ||
Website: | www.ontario.ca/page/long-term-care-home-complaint-... | ||
Address: |
c/o Director - Long-Term Care Inspections BranchLong-Term Care Operations Division 438 University Ave, 8th Fl Toronto, ON M7A 1N3 |
||
Accessibility Notes: | By email, mail or phone, not in-person | ||
Hours: | Daily 8:30am-7pm | ||
Service Description: |
Government service concerning long-term care homes in Ontario * handles concerns and registers complaints about long-term care homes * initial calls or written complaints are answered by ACTION Line staff * callers can also have their complaints forwarded to an Independent Complaints Facilitators Handles urgent and non-urgent complaints |
||
Fees: | Free | ||
Application: | Call | ||
Eligibility - Population(s) Served: | People with concerns or complaints about an Ontario long-term care home | ||
Languages: | English ; French | ||
Area(s) Served: | Ontario | ||
|
|||
This information was last completely updated on: 10-3-2024 |
|||
|
|||
Update Service Profile |
|||
|
|||
© 2025, THL Information Network |
|||
|