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Practical Insights for Busy Caregivers
Program: What's Up Walk-in Clinic - In-person and virtual sessions
Organizations: Strides Toronto
Phone Numbers: Call 416-438-3697, press 1 and then enter ext 12230 for reception.
Email: contactus@stridestoronto.ca
Website: stridestoronto.ca/program-service/whats-up-walk-in...
Address: 100 Consillium Place, Suite 600
Toronto, ON
M1H 3E3
Intersection: Corporate Dr and McCowan Rd
Location: Toronto (Woburn)
Accessibility: Wheelchair Accessible      Wheelchair Accessible
Hours: Mon-Thu 12noon-8pm * Fri 12noon-5pm * Sat 10am-4pm
Virtual sessions Fri 2pm-8pm
Service Description: Provides free brief mental health support to infants, children, youth, young adults (up to age 29) and families. 
In-person sessions are available at Strides Toronto 6 days a week
  • Registration closed 1h 30 mins prior to the end of in-person service hours.
  • No appointment is necessary; first come, first served.
  • Face masks are recommended for in-person sessions.
  • Services closed on statutory holidays. 

Virtual sessions are available on Fri from 2pm-8pm. Call 416-438-3697, press 1 and then enter ext 12230 for reception. To be connected to a counsellor for a telephone or video session, call 416-438-3697 press 1 and then enter ext 12230 for reception. 


The What’s Up Walk-In (WUWI) clinic is Toronto’s only free, six-day-a-week mental health counselling walk-in service for infants, children, youth, young adults, and families. The clinics help with issues such as depression, anxiety, self-harm, suicidal ideation, sexual identity matters, bullying, behavioural concerns and addictions. 
Fees: Free
Application: No referral required
Eligibility - Population(s) Served: Individuals aged 0 – 29 years old and their caregivers
Languages: English ; French ; Mandarin ; Tagalog
Area(s) Served: Toronto (Scarborough)

This information was last completely updated on: 4-22-2025


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